1What are Shipping and Handling Charges?
Shipping and Handling charges are fees that we charge for each order to cover the costs of processing and shipping. They are set based on the total amount of ordered merchandise and those charges include international express postage/courier fees and insurance fees etc.
2Will my order be subject to other charges in addition to Shipping and Handling?
Orders may be subject to import tax, value tax, customs handling fees, and/or delivery fees in some countries or regions. In this case, the Customer (or the recipient if the merchandise is not shipped to the Customer) should be responsible for the payment of any such taxes or fees. Lumi does not charge for these taxes and fees and so they are not included in our shipping and handling charge. Please contact your local customs office, post office or delivery company directly for details.
3What are customs duties?
Taxes charged by the destination country on incoming goods. Those rates depend on each country. Also they are varied by purchased items. Customer should be responsible for the payment of for any such taxes or fees. For more information, please contact your local customs office of the country you are concerned about.